Office Coordinator Jop Application

Job Posting: Office Coordinator

Coal Town Furnace & AC Ltd. is a growing HVAC company seeking a reliable and customer-focused Office Coordinator to join our team. We service a diverse customer base across a wide geographic area, and our continued success is driven by employees who take pride in delivering exceptional service.

The Office Coordinator plays a critical role in daily operations and serves as a key point of contact for both customers and technicians. This position requires strong organizational skills, professionalism, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Answering and managing incoming phone calls

   

• Scheduling service appointments and coordinating work orders

   

• Tracking and maintaining required documentation and records

   

• Processing customer payments

   

• Communicating effectively with field technicians and internal staff

   

Qualifications and Skills

• Excellent verbal and written communication skills

   

• Intermediate computer skills, including proficiency with Google Workspace (Drive, Docs, etc.)

   

• Ability to adapt quickly, manage multiple tasks, and prioritize effectively

   

• Strong customer service skills, including handling challenging situations professionally

   

• Ability to work independently with minimal supervision

   

• Friendly, professional demeanor

   

• Creative problem-solving abilities

   

• Strong attention to detail

   

• Previous administrative or office experience is considered an asset

   

Position Details

• Permanent, full-time position

   

• Three-month probationary period

   

• Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.

   

• Ability to reliably commute to Coleman, including during winter conditions, is required

   

Compensation

• Competitive hourly wage based on experience

   

• Pay range: $18.00 – $28.00 per hour

   

• Paid bi-weekly

   

• Benefits backage after 3 months